Employee Assistance Program

Dear Colleagues:

We are pleased to announce that Human Resources, Academic Affairs and Counseling for Faculty and Staff have partnered with ComPsych® GuidanceResources® to provide all Appalachian State University faculty and staff an enhanced Employee Assistance Program. GuidanceResources services will provide you and your dependents confidential support, resources and information for personal and work-life issues. These services are available to you now and are provided at no charge to you.

Your new Employee Assistance Program resources provided by GuidanceResources services include:

Supplemental, Confidential Counseling Services 
Life can be stressful, and Counseling for Faculty and staff provides critical, on-site support for Appalachian faculty and staff members. To supplement this on-site resource, GuidanceResources can provide short-term counseling services to help you and your dependents handle concerns constructively before they become major issues. Call anytime about concerns such as marital, relationship and family problems; stress, anxiety and depression; grief and loss, job pressures and substance abuse.

Work-Life Solutions 
Too much to do, and too little time to get it all done? The work-life specialists at ComPsych can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.

Legal Support 
With GuidanceResources, you have an attorney “on call” whenever you have questions about legal matters. Speak with on-staff licensed attorneys about legal concerns such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. If you require representation, you can be referred to a qualified attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees.

Financial Information 
Everyone has financial questions. With your GuidanceResources services, you can get answers to your questions about budgeting, debt management, tax issues and other money concerns from on-staff CPAs, Certified Financial Planners® and other financial experts, simply by calling our dedicated toll-free number.

GuidanceResources online 
Access timely, expert information online about thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time. You can search for qualified child and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more. GuidanceResources is available to you 24 hours a day, 7 days a week.

There are two ways to access your GuidanceResources services:

  1. Via phone, using our dedicated assistance number: 844-449-6537. You’ll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require. 
  2. Online at www.guidanceresources.com. Register using our dedicated access ID: appstate 

Remember, your GuidanceResources services are strictly confidential. To view the ComPsych HIPAA privacy notice, please go to www.guidanceresources.com/privacy.

We hope you will take some time to explore all the benefits that GuidanceResources can offer to you. Please click here to view additional information, including a downloadable flyer. Please post and distribute the flyer to be certain that all faculty and staff are made aware of the new program. Additional informational materials will be distributed across campus in coming days.

Thank you for everything you do for Appalachian. Please contact Human Resources if you have any questions regarding our new ComPsych program.

Sheri N. Everts, Chancellor 
Darrell P. Kruger, Provost and Executive Vice Chancellor 
Mark Bachmeier, Director of Human Resources

Published: May 2, 2016 12:00am

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