Duke/Aetna Update

 

The State Health Plan (Plan) is pleased to share that Duke Health and Aetna, which serves as the Plan’s third-party administrator, reached a deal and Duke Health will remain in network for Plan members.

Duke Health and Aetna have been negotiating a new contract agreement since this summer, with little movement. The Plan took unprecedented steps last week to prepare a contingency plan in case talks failed. With this new agreement, all Plan members will be able to keep their current care with Duke, and you will not need to find a new, in-network provider.

If you have questions or concerns, please call Aetna Health Concierge at 833-690-1037.

Published: Oct 3, 2025 2:51pm

Tags: