Counseling Resources for Supervisors & Employees
The Office of Human Resources - Employee Relations counsels with employees and supervisors on issues of internal conflict.
Questions? E-mail the Employee Relations Group.
Mediation is the first step in the grievance process and involves the services of a neutral third person that assists an employee and an agency representative in resolving an employee grievance in a mutually acceptable manner. Mediation provides an opportunity for the two parties to openly discuss the grievance and reach a resolution that is mutually acceptable to both the agency and the employee. A mediator assists the parties to develop a solution themselves. When mediation results in a resolution of the grievance, parties will sign a Mediation Agreement.
If a grievance involves an issue that the agency has identified as not subject to mediation, the employee shall begin the grievance process.