Employee Assistance Program

Human Resources, Academic Affairs and Counseling for Faculty and Staff have partnered with ComPsych® GuidanceResources® to provide all Appalachian State University faculty and staff an enhanced Employee Assistance Program. GuidanceResources services will provide you and your dependents confidential support, resources and information for personal and work-life issues. These services are available to you now and are provided at no charge to you.

Access your GuidanceResource services

  1. Call the dedicated assistance number: 844-449-6537. You'll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require.
  2. Click. Register using the dedicated access ID: appstate

GuidanceResources services are strictly confidential. Click here to view the ComPsych HIPAA privacy notice

Download a printable flyer here (PDF, 193KB).

Online Resources, 24/7:

GuidanceResources is available to you 24 hours a day, 7 days a week. You can search for qualified child and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more. Access timely, expert information online about thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time.

Your new Employee Assistance Program resources provided by GuidanceResources services include: 

Supplemental, Confidential Counseling Services

Life can be stressful, and Counseling for Faculty and staff provides critical, on-site support for Appalachian faculty and staff members. To supplement this on-site resource, GuidanceResources can provide short-term counseling services to help you and your dependents handle concerns constructively before they become major issues. Assistance is available for many concerns, including:

  • Marital, relationship and family problems
  • Stress, anxiety and depression
  • Grief and loss
  • Job pressures
  • Substance abuse

Work-Life Solutions

Too much to do, and too little time to get it all done? The work-life specialists at ComPsych can do the research for you, and provide qualified referrals and customized resources for many needs, including:

  • Child and elder care 
  • Moving/relocation 
  • Pet care 
  • College planning 
  • Home repair 
  • Buying a car 
  • Planning an event 
  • Selling a house 

Legal Support

With GuidanceResources, you have an attorney “on call” whenever you have questions about legal matters. If you require representation, you can be referred to a qualified attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees. Speak with on-staff licensed attorneys about legal concerns such as:

  • Divorce/custody
  • Adoption
  • Real estate transactions
  • Debt and bankruptcy
  • Landlord/tenant issues
  • Civil and criminal actions
  • Contracts

Financial Information

Everyone has financial questions. With your GuidanceResources services, you can get answers to your questions from on-staff Certified Public Accountants, Certified Financial Planners and other financial experts about issues including:

  • Budgeting
  • Debt management
  • Tax questions
  • Retirement planning
  • Estate planning
  • Saving for college