Employee Assistance Program

ComPsych® GuidanceResources® provides all Appalachian State University faculty and staff an enhanced Employee Assistance Program. GuidanceResources services provide you and your dependents confidential support, resources and information for personal and work-life issues. These services are provided at no charge to you.

Access your GuidanceResource services

  1. Call the dedicated assistance number: 844-449-6537. You'll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require.
  2. Click. Register using the dedicated access ID: appstate

GuidanceResources services are strictly confidential. Click here to view the ComPsych HIPAA privacy notice

Download a printable flyer here (PDF, 193KB).

Online Resources, 24/7:

GuidanceResources is available to you 24 hours a day, 7 days a week. You can search for qualified child and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more. Access timely, expert information online about thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time.

Political Stress Webinar: Informed or Infirmed? Healthy Media Consumption as Election Day Approaches Listen Now! , previously sent Political Stress Resource Guide also has Post Election resources

FAQ Video - Series highlighting work-life and wellness services: Work-Life Trends

Printable Resources:

Your Employee Assistance Program resources provided by GuidanceResources services include:

Supplemental, Confidential Counseling Services

Life can be stressful, and Counseling for Faculty and staff provides critical, on-site support for Appalachian faculty and staff members. To supplement this on-site resource, GuidanceResources can provide short-term counseling services to help you and your dependents handle concerns constructively before they become major issues. Assistance is available for many concerns, including:

  • Marital, relationship and family problems
  • Stress, anxiety and depression
  • Grief and loss
  • Job pressures
  • Substance abuse

Work-Life Solutions

Too much to do, and too little time to get it all done? The work-life specialists at ComPsych can do the research for you, and provide qualified referrals and customized resources for many needs, including:

  • Child and elder care 
  • Moving/relocation 
  • Pet care 
  • College planning 
  • Home repair 
  • Buying a car 
  • Planning an event 
  • Selling a house 

Legal Support

With GuidanceResources, you have an attorney “on call” whenever you have questions about legal matters. If you require representation, you can be referred to a qualified attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees. Speak with on-staff licensed attorneys about legal concerns such as:

  • Divorce/custody
  • Adoption
  • Real estate transactions
  • Debt and bankruptcy
  • Landlord/tenant issues
  • Civil and criminal actions
  • Contracts

Financial Information

Everyone has financial questions. With your GuidanceResources services, you can get answers to your questions from on-staff Certified Public Accountants, Certified Financial Planners and other financial experts about issues including:

  • Budgeting
  • Debt management
  • Tax questions
  • Retirement planning
  • Estate planning
  • Saving for college