Office of Human Resources

ComPsych® GuidanceResources® provides all Appalachian State University faculty and staff an enhanced Employee Assistance Program. GuidanceResources services provide you and your dependents confidential support, resources and information for personal and work-life issues. These services are provided at no charge to you.

Access your GuidanceResource services

1. Call the dedicated assistance number: 844-449-6537. You'll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require.
2. Click. Register using the dedicated access ID: appstate

GuidanceResources services are strictly confidential. Click here to view the ComPsych HIPAA privacy notice

Download a printable flyer here (PDF, 193KB).

Online Resources, 24/7:

GuidanceResources is available to you 24 hours a day, 7 days a week. You can search for qualified child and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more. Access timely, expert information online about thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time.

Political Stress Webinar: Informed or Infirmed? Healthy Media Consumption as Election Day Approaches Listen Now! , previously sent Political Stress Resource Guide also has Post Election resources

FAQ Video - Series highlighting work-life and wellness services: Work-Life Trends

Printable Resources:

• Civil Unrest Resources (PDF)
• Mental Health
  • How Managers Can Help Employees Deal With Traumatic Events (PDF)
  • Mental Health First Aid:  Helping Someone Who is Suffering (PDF)
• Diversity & Inclusion
  • Social Change:  Uncertainty, Safety and Understanding (PDF)
  • Speaking to Children about Diversity and Discrimination (PDF)
  • Understanding the Trauma of Racism (PDF)
  • Workplace Diversity:  Standing Together (PDF)

Your Employee Assistance Program resources provided by GuidanceResources services include:

Supplemental, Confidential Counseling Services

Life can be stressful, and Counseling for Faculty and staff provides critical, on-site support for Appalachian faculty and staff members. To supplement this on-site resource, GuidanceResources can provide short-term counseling services to help you and your dependents handle concerns constructively before they become major issues. Assistance is available for many concerns, including:

• Marital, relationship and family problems
• Stress, anxiety and depression
• Grief and loss
• Job pressures
• Substance abuse

Work-Life Solutions

Too much to do, and too little time to get it all done? The work-life specialists at ComPsych can do the research for you, and provide qualified referrals and customized resources for many needs, including:

• Child and elder care 
• Moving/relocation 
• Pet care 
• College planning 
• Home repair 
• Buying a car 
• Planning an event 
• Selling a house 

Legal Support

With GuidanceResources, you have an attorney “on call” whenever you have questions about legal matters. If you require representation, you can be referred to a qualified attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees. Speak with on-staff licensed attorneys about legal concerns such as:

• Divorce/custody
• Adoption
• Real estate transactions
• Debt and bankruptcy
• Landlord/tenant issues
• Civil and criminal actions
• Contracts

Financial Information

Everyone has financial questions. With your GuidanceResources services, you can get answers to your questions from on-staff Certified Public Accountants, Certified Financial Planners and other financial experts about issues including:

• Budgeting
• Debt management
• Tax questions
• Retirement planning
• Estate planning
• Saving for college