It’s almost time! Open Enrollment for the 2025 benefit year will be held Sept. 30 to Oct. 25, 2024. As a reminder, starting Jan. 1, 2025, the State Health Plan’s Third-Party Administrator (TPA) will transition from Blue Cross NC to Aetna.
This transition impacts members enrolled in the Base PPO Plan (70/30), Enhanced PPO Plan (80/20) and the High Deductible Health Plan (HDHP), including retirees enrolled in the Base PPO Plan (70/30). This does not impact members enrolled in the Humana Medicare Advantage Plans.
Open Enrollment information will be sent via mail in August to all members and will include all of the information below. Meanwhile, starting this month, information will also be posted to the State Health Plan website at www.shpnc.org.
The State Health Plan is excited to offer a number of ways you can get the information you need about the transition to Aetna and Open Enrollment including:
- The Aetna bus and van tour, which will be visiting more than 20 locations at in-person events across the state. No registration is required! Each stop will offer the opportunity to ask Aetna representatives questions, flu shots while supplies last, and the opportunity to learn more about the Eat Smart Move More Weigh Less Program from representatives at some of the locations.
- Several webinars will be offered in September and October, designed to ensure you understand your health plan options for 2025.
- Telephone town halls, which are like listening to a radio show over the phone. You’ll simply provide your phone number when you register, and we’ll call you to join at the start of the event. Members who have registered and members with a valid phone number in the Plan’s enrollment system eBenefits will receive a call prior to an event, which will prompt you to join.
Events start in late August and continue through late October. To find the complete Aetna bus/van event schedule and to register for a webinar or telephone town hall, visit the State Health Plan’s website and click Outreach Events & Webinars.