NCFlex FAQs

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Who is Eligible for NCFlex?

Permanent or time-limited employees working 20 hours or more per week are eligible to enroll in any of the NCFlex benefit plans.

How do I enroll or make changes?

Employees can complete enrollment and make changes online through their eBenefits enrollment site.  To login, employees should use their ASU login credentials.  The preferred browsers for accessing the eBenefits enrollment site are Mozilla FireFox or Google Chrome.  

Qualifying Life Event (QLE)

Newly eligible employees can choose to participate in any eligible state health, NCFlex, or UNC System Benefit within 30 days of their eligibility (i.e. hire date).  After election deadlines have passed, enrollments/changes/cancellations can only be made during annual enrollment or due to QLEs.

 QLEs (include but are not limited to) the following:

When does my coverage begin?

Eligible new-hires (or employees newly eligible for coverage due to an employment status change) have 30 calendar days starting from their hire or eligibility date to enroll in coverage. The coverage effective date would be the first day of the month following the month in which the hire date or status change date occurred.

If an existing employee is making changes during open enrollment, the changes made will take effect the beginning of the next plan year.

When does coverage end?

If an employee separates from the University, NCFlex Benefits terminate on the last day of the month in which the separation occurs as long as the monthly premiums are paid. Premium catchups may be applied to an employee’s last paycheck or leave payout (if applicable) to ensure these premiums are paid in full for the last month of coverage.

When can I make changes to my plans?

Employees may change plans every year during open enrollment.  The changes made during open enrollment will become effective the beginning of the next plan year.