Interpersonal Skills

Interpersonal Skills Workshops

Calming the Agitated

Imagine your last incident with an agitated student or colleague. Maybe it was a struggle about a grade or an argument about the division of labor. Did you see the warning signs? Did your response defuse the situation or escalate it?
This workshop focuses on the prevention of and intervention in challenging behavior in the workplace. Come learn how to be calm, achieve calm, and communicate effectively with those who are fearful, angry, or frustrated.

Facilitator: Dr. Kate Brinko, Mediation Services
Date and Time: 4/10/18 Tues 10:00 AM - 12:00 PM

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Conflict Management

Conflict happens. It is inevitable. It arises from differing needs and perceived threats, whether or not the threat is real. If ignored over time, conflicts can be destructive, triggering strong emotions and escalating into relationships that result in hurt feelings, anger, rejection, and lack of trust. Who wants to work or live that way?!?

Proactively dealing with conflict increases self-confidence and enjoyment in life, both personally and professionally. Come learn how to constructively acknowledge, address, and resolve conflicts so that you can experience better understanding, productivity, and creativity.

Participants need to bring a laptop, cell phone or other device to connect to the internet.

Facilitator: Daniel Bryan, Office of Human Resources
Date and Time: 4/25/18 Wed 10:00 AM - 12:00 PM

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